The latest Which? survey regarding mobile phone expenditure which questioned 1271 adults aged 16 or over has shown that we in the UK are prone to spending too much with contract packages.
According to Which?, 10 million users in the UK overpay for their mobile phones, claiming that we are paying extra on extra texts, call-time, and data allowance because of going over the monthly allowance from network providers.
The results that Which? claim are “not surprising” have also revealed that over 6 million users have no idea that they are reaching or have exceeded monthly limit for call minutes and 5 million didn’t know about their text and data allowance limits.
The survey also showed that we don’t tend to look around for the best deals or are scared of change as the survey revealed that 18 million users have never even switched mobile providers.
Tom McLennan, head of Which? said that, “You could be spending hundreds of pounds more than you need to on your mobile every year if you’re not on the right tariff.”
McLennan also suggested that users who are going over their limits should revise their bills and search for better tariffs to suit their phoning and texting needs.
However, McLennan also claimed that the opposite situation was also true, that “If you never go over your agreed line rental, it’s because you’re not using up your allowance so you may be able to save money by finding a cheaper tariff that reflects your usage.”
What do you think of the survey results? Are you over or under spending on your monthly contracts? Do you find it hard or frustrating to switch networks or tariffs?
Via: T3
One thought on “10 Million UK Mobile Users Spend Too Much On Mobile Phones”
What is the right tariff? My sp only tells me I should be
on different tariff when I call to enquire and challenge. There are
too many tariffs – do your ‘free’ minutes roll over, why do you
have to pay when someone sends you an unsolicited text? Threaten to
leave them and they will wake up.