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London Oyster failure: twice in two weeks

Last Friday July 25, marked yet another glitch in London's Oyster travel card system, with tube stations across London rejecting pay-as-you-go cards from 6:00am onwards. This prompted ticket barriers at all stations to be kept open to avoid congestion problems during the peak hour rush.

The fault is believed to have stemmed from incorrect data being sent out by Oyster technology partner, TranSys. The problem had been resolved by mid-morning.

A spokesperson from Transport for London said, “We apologise for any inconvenience caused to our passengers.”

Passengers who were charged the maximum fare as a result of "touching in" on their journey but not "touching out", or vice versa, will have their fares automatically refunded the next time they swipe their cards.

A similar problem wrecked tube travel havoc two weeks ago, when a fault corrupted 65,000 people's Oyster cards. All of these cards had to be replaced which caused massive queues at ticket counters.

Oyster card readers on the London bus and tram network were not affected by either fault.

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An absolute tech junky, I graduated from the University of Manchester with a degree in Computing and now live on the outskirts of Leeds working with you guessed it, Computers. I love all things gadgety but really dislike wires. For those of you who haven’t worked it out the name of the site is a combination of my nickname (Gaj) and the pronunciation ‘Gadget’.
UK Gadget and Tech News, Reviews and Shopping
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