Apple is pretty much used to do the things in its own way, not bowing to any pressure. However, every now and then, even Apple has to
put its pride aside and abide by the requirements of other people, or should we say governments. After much tussle, finally Apple has agreed to offer 7-days return policy for its apps in Taiwan. Taiwanese government had asked the company to modify its return policy in June.
As expected, Taiwanese government has welcomed the development. The government said that now it would work with Apple for providing Chinese translation of some of its products, which are currently available only in English.
It is not clear if the Google would be asked to comply with the guideline as well. Currently, Android gives its users 15 minute to decide whether they want to keep an app or not. In June, Google was fined $35,000 for not being in line with 7-days window. This return policy is still lenient in comparison to the policies adopted by RIM and Microsoft, which claim that all sales are full and final.
The new return window is applicable to the purchase of e-books as well. However, once you apply for refund, you will have to delete all the copies of the app or e-book from your devices. Seven days return policy seems great for the users but we doubt if the app providing companies are going to like it much and we certainly are not expecting to see this policy being applied on this side of the globe.