Microsoft Windows 7 Not at Fault for ‘Consider Replacing Your Battery Error’ on Laptops

Posted by GadgetGirl

February 9, 2010

According to complaints a couple of weeks ago, a number of users who upgraded their laptops to Windows 7 have complained of a radically shortening battery life, as well as some complaining that they had received warning messages to ‘consider replacing their batteries’.

It was reported at the end of last month that Windows were looking into the problem and after almost a week passing by it would appear that the software giant has reached a verdict that Windows 7 is not actually at fault. So if it isn’t Windows 7, then who is to blame? The laptop battery.

Microsoft claimed that they have been rigorously testing the software versus the laptop battery life and have reported that the tests have proved that they have not found a fault with the Windows 7 software but instead an issue with the battery of the laptop.

The blog post reports “To the very best of the collective ecosystem knowledge, Windows 7 is correctly warning batteries that are in fact failing and Windows 7 is neither incorrectly reporting on battery status nor in any way whatsoever causing batteries to reach this state. In every case we have been able to identify the battery being reported on was in fact in need of recommended replacement.”

The company and PC makers have received a total of 20 support inquiries regarding this error message all of which have turned out to be because of older batteries which needed replacing. So these complaints aside, what about the numerous issues on Microsoft TechNet and other forum? Microsoft has stated that any cases that it has followed up on has been again a fault with the battery rather than a system issue.

So are we happy with Microsoft’s verdict? Well, at least they looked into trying to find an explanation to the issue and have also reassured users that they will continue to look into this. However, we will just have to wait and see whether after this explanation, people are still finding recurring problems with the software, even when their battery is fairly new.

Are you still experiencing problems with Windows 7 and the battery life issue? Have Windows identified your problem or do you still think it is a software problem? Leave us a comment and let us know what you think.

Via Cnet

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